Vehicle planning
Plan the vehicle for your trip
Start with the passenger and luggage count. Use the result to ask about a suitable vehicle, then confirm the actual configuration and availability.
What else to include
Give the sizes and number of bags, any presentation cases or equipment, and any mobility or child-seat requirements. A vehicle name or photograph does not establish the layout of the car assigned to your trip.
Add the schedule
For an airport transfer, include the flight and destination. For meetings or an event, include all stops and the required arrival time. Ask for the total and waiting conditions before confirming.
Use the vehicle result to prepare a specific request
Count the load, not just the seats
The planner uses passenger and luggage inputs to suggest a vehicle question for the reservations team. It does not check availability or promise the layout of an assigned vehicle. Count everyone traveling, then list large cases, carry-ons, presentation cases and other equipment separately. Heavy luggage can change the suitable vehicle even when the passenger count stays the same. Describe bulky items and any access or child-seat requirement in the enquiry. For a group arriving on different flights, say whether everyone will meet before boarding or needs separate pickups. Compare the published vehicle options and ask the team to confirm the actual seating and luggage fit for your date.
Choose a trip type that matches the schedule
An airport transfer needs flight information and the next address. A point-to-point journey needs one pickup and one destination. An hourly or roadshow request needs all stops in order, the start time and the expected end of the service window. Event or group travel may need several passenger contacts and a clear decision about who can approve changes. If a Manhattan hotel departure includes collecting bags from another address, put that stop in the request. For a departure flight, enter the required airport arrival time separately from pickup time. The planner does not calculate a traffic forecast or decide whether a connection can be made.
Carry the result into the quote conversation
Use “Ask about this trip” to transfer the current inputs into a contact enquiry, then add the date, addresses and timing. The suggestion is a starting point for discussion. Check the team’s confirmed vehicle, service period and full price before reserving. Sedan and SUV hourly rates are all-in, with a three-hour minimum; S-Class and Sprinter rates start at their published amounts and the booking form confirms the final price. For a single transfer, request the point-to-point total for the actual route. Keep the written quote and confirmation together so the passenger and organizer are working from the same itinerary.